At First Solution we focus on the needs of customers. Our solutions can help you stay a step ahead of your competition or just make your life easier. Using the experience and knowledge of our experienced team we want to share our knowledge and resources with our customers. We pride ourselves on building long lasting relationships and teaching our customers everything they need to know about their equipment and the world wide web.

Our tech services range from virus removal on a consumer PC to a complex office wired network. First Solution has the experience and network of resources to resolve any computer or network issue. We offer over highly trained and qualified technicians for remote / on-site services, enabling us to offer service to corporate clients, small businesses and consumers. On average, our technicians have at least 10 years of IT service, Tax Preparation Software knowledge and customer support experience.

At First Solution, we have the unique ability to service our customers accurately and quickly – in most cases with same day service. Our below-average pricing allows our customers to quickly and efficiently place a request with no surprise charges. Our customers no longer have to deal with an inexperienced geek from a local retail operation or the “IT Guy” who helps “on the side.”

There are many web hosting and development companies on the web, however, only a few have the experience to combine the necessary elements to do the job right. When you choose First Solution for your next web project, you will get a completed project that excels in all the important areas. Our web solutions are fast loading, easy to navigate, attractive to the eye, cross browser compatible and search engine friendly.

We offer a variety of packaged website and web hosting plans. Our web hosting features, unlimited disk space and bandwidth, unlimited sub-domains and FTP accounts, and 99.9% uptime guaranteed, We also offer domain registration, customized banner ads, customized graphics and customized logos.

At First Solution, we are often called in to clean up or pickup where another IT company has left off. More often than not, this is the Geek Squad. Recently we received a call from a potential new customer asking us to compare ourselves with the Geek Squad and our response was they need to consider the following before deciding on a solution.

Turn around: If a computer needs work, how long will you be without a system?

First Solution : Most of repairs are done on site. If we do need to take the system back to our offices it will be returned in days.

Geek Squad: Repairs can take weeks or months of being without a system

Technicians: Who's coming to help?

First Solution: We only employ IT professionals. Our technician's are friendly and happy to help with any situation

Geek Squad: Technicians do go through training, but are often working in their first IT position. Most are salesmen first and technicians second.

Solutions offered: What software, and hardware is supported?

First Solution: We recognize that every business is different and are ready and able to help with your industry software or unique hardware needs. We never will say that we can't help you to find a solution.

Geek Squad: Often are only able to support software and hardware that Best Buy sells

Service Goals: What are the driving forces behind sales and service?

First Solution: We do not track employee performance based on number of tickets closed or number of up sales. We are in it to make a profit, but not at the expense of our customers, we're fair and match you with the best solution for your need. We measure success by customer satisfaction.

Geek Squad: Many Geek Squad employees are measured based only numbers such closed tickets and up sales of adds-on like cabling

Personal Touch: Will they remember me if I come back?

First Solution: We are not a national corporation with thousands of employees. We are an independently owned and operated business. We pride ourselves on developing personal relationships with every customer.

Geek Squad: Owned by Best Buy. In the retail market the turnover on employees is very high and the technician would did the work to your computer may no longer work at the company even if you come back in a few days.